The New Jersey Institute of Technology's
Electronic Theses & Dissertations Project

Title:	Assessment and change : using verbal analysis to update criteria in the technical communication service course
Author:	Fields, Michele-Andrea
View Online:	njit-etd2006-002 (x, 46 pages ~ 2.2 MB pdf)
Department:	Department of Humanities
Degree:	Master of Science
Program:	Professional and Technical Communication
Document Type:	Thesis
Advisory Committee:	Johnson, Carol Siri (Committee chair) Elliot, Norbert (Committee member) Lynch, Robert Edward (Committee member)
Date:	2006-01
Keywords:	Verbal analysis Technical communication service course
Availability:	Unrestricted
Abstract:	Assessment is the discussion, research, and analysis of information, concluding with a value of the information discussed. This project is a qualitative analysis of a Technical Communication service course assessment calibration session held in May 2005, which was recorded. After transcribing the discussion, I am using NVivo, a data coding and modeling program, to analyze the terms, categories, concepts, processes, and abstract ideas. In addition, the paper looks at how the current paradigm for technical service courses is shifting toward electronic writing and document design. The conclusion applies the results to the ongoing curriculum and criteria assessment in English 352.