13. ON-LINE HELP
There are a number of ways to obtain help on EIES®. First, if you type a ? at any prompt you will see information about where you currently are in the system and what EIES® wants you to do.
To see information about a particular choice type a ? immediately followed by a choice number. For example, if you type ?N at the HOMEBASE screen you will see information about notifications.
If you wish to see information about a particular subject use the ?word help option. Type a ? immediately followed by a the subject you want information about. For example, from anywhere on EIES®, typing ?MAIL for instance, will result in the following:
----------------------------------------------------------------------------------------------------------------------------
HELP MENU (17)
----------------------------------------------------------------------------------------------------------------------------
MAIL is a private text message sent directly from one
Member to one or more Members. A user can send Mail to
another user or View Mail from another user by going
into mail from HOMEBASE. Here the user will find a List of
all new Mail which has arrived since the last time he/she
signed on. The user has various choices to take such
as see the complete List of waiting Mail, scan their
titles or View the text, Compose Mail, go to Accepted Mail,
Reply to a Mail item etc..
----------------------------------------------------------------------------------------------------------------------------
Notification Mail Conference Directory Form Global Activities Talk
Mail ( ? help, - escape, ++ homebase )
ACTION CHOICE>
----------------------------------------------------------------------------------------------------------------------------
This general-purpose help is available from anywhere on EIES®. ?WORDS include:
?SCREEN ?MAIL ?HOMEBASE
?CONFERENCES ?SCAN ?VIEW
?COMPOSE ?MEMBER ?INTAKE
?ACTION ?DIRECTORY ?ITEM
?COPY ?ANSWER-AHEAD ?KEYWORD
?LIST ?PREVIEW ?CONTROLS
?STRUCTURE ?TITLE ?ATTACHMENT
?UPLOAD ?DOWNLOAD ?SCREEN MODE
?LINE MODE ?EDIT ?FORMAT
To see the full list of ?words available on EIES®, type ?words anywhere on EIES®.
If you are unable to find help on a particular subject, or if you need more help than is available on the system, send mail to the HELP account. Just compose mail as you normally do. When EIES® asks: Members to send to>. Type HELP. The mail will be sent to the HELP account and you should receive a reply within 24 hours.