Appendix E: Troubleshooting and Tips

Problem:                                  Solution:

Unreadable screen.                          Type <CTRL>-L to redraw the screen. 

Incorrect number of waiting items at        Type +reset. 

HOMEBASE. (For example, 0 

items in 2 Conferences).

Unsure of which conference you’re            The name and number of the conference is 

currently in.                                displayed in the lower right side of 

the screen, just above the menu choices.

Can’t find an item your wrote or an          Go to the Accepted list. Then you may 

item you previously read.                    want to search for the item using Find.

A ‘Session Limit Reached" message            Hang up and try calling again. 

appears when you try to sign on.

Go to Appendix F: Methods of Connectiong to EIES

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